Aesir Systems FAQs

Aesir Systems is a Managed IT Services Provider (MSP) based in Cape Town, South Africa. We support small and medium-sized businesses across Cape Town and the Western Cape, with additional clients across South Africa and internationally.

Aesir provides managed IT support, cybersecurity, cloud and Microsoft 365 services, business connectivity (fibre, LTE, SD-WAN), backup and disaster recovery, and IT infrastructure design and management — including Windows Server and virtualised remote desktop (RDS) environments.

Yes. In addition to our South African client base, Aesir designs, builds and manages IT infrastructure for international clients, including UK-based businesses with outsourced or remote teams.

Aesir takes a proactive, SLA-driven approach rather than a reactive break-fix model. Our team designs and manages complex environments in-house — including multi-host virtualised infrastructure and remote desktop farms supporting 150+ concurrent users — rather than outsourcing technical delivery.

Both. Aesir actively monitors client Microsoft 365 environments for suspicious sign-in activity — including logins from unfamiliar locations, impossible-travel patterns, and repeated failed authentication attempts — with alerts triaged and escalated as they happen, not caught in a periodic review.

Aesir’s services are built for South African SMEs, typically ranging from small offices to businesses with 100+ staff, including remote and hybrid teams.

Response times are defined per client SLA, with support delivered both remotely and on-site from our Cape Town office.

Yes. Before recommending a solution, Aesir professionally audits a prospective client’s environment to understand their specific requirements before proposing an SLA.